Using Lumo services
Use each product within its stated purpose, supported environment and age rating. If you need a parent or guardian's consent under applicable law, obtain it before entering a contract. Restrictions specific to a health product, including Feelmo's requirement to be 18 or older, do not automatically apply to AI Inc.
Feelmo's wellbeing information is not medical diagnosis, treatment or a substitute for professional care. This explanation applies to health-related features; AI Inc. is a game.
Respectful and lawful use
Do not infringe others' rights, gain unauthorized access, interfere with service operation, distribute malicious software, or abuse inquiry channels. Restrictions on analysis or copying do not limit rights expressly allowed by law or by an applicable open-source license. We may take proportionate action to protect the service and its users, explaining the reason where reasonably possible.
Content and intellectual property
Lumo and its licensors retain rights in their software, designs, writing and other materials. You may use them within the permission provided for the product or applicable law. Your own input remains subject to your rights and responsibilities; these terms do not transfer ownership of your personal content to Lumo. Third-party components remain subject to their own licenses.
Prices and purchases
For paid products, confirm the price, features, payment method, cancellation and refund conditions displayed before purchase and the relevant store's rules. Statutory consumer rights remain applicable. Development announcements do not constitute a sale or guarantee a release date, final price or future feature. Where legally required for direct sales, transaction-specific seller disclosures will be provided before a purchase can be made.
AI Inc. — game-specific terms
Companies, AI models, training results, valuations, investments and money shown in AI Inc. are elements of a fictional simulation. They do not represent actual deposits, securities or transferable money, and are not investment advice or a promise of financial returns. Game money cannot be redeemed for real money through Lumo.
Keep backups or exported copies when needed. Device loss, storage problems, operating-system changes and synchronization conflicts may affect saves. iCloud synchronization is optional and does not guarantee recovery or immediate agreement between devices. Deleting a local company or disabling synchronization does not delete cloud copies or exports; see the AI Inc. privacy supplement for details.
We may improve or adjust game behavior and compatibility. We do not guarantee that every past game result, exported file or device environment will remain compatible indefinitely. Any responsibility for defects, data loss or contractual commitments is governed by applicable law and the liability section below.
Privacy policy / AI Inc. →Availability and responsibility
We take reasonable care in operating the service but may suspend it for maintenance, security or circumstances outside our reasonable control. Where practicable, we announce significant changes or interruptions. External sites, Apple services and app stores have their own conditions.
Responsibility for loss is determined by applicable law. Nothing in these terms excludes liability for intentional misconduct or gross negligence, invalidates liability that cannot legally be excluded, or restricts mandatory consumer rights. We do not impose a blanket waiver of all damages.
Changes, governing law and contact
We announce material changes to these terms with their effective date and use the notice or consent process required by applicable law. Japanese law governs to the extent permitted, without depriving consumers of mandatory protections in their place of habitual residence. Jurisdiction is determined under applicable law. For questions or disputes, contact info@lumo.tokyo first so we can try to resolve them.